{"id":21490,"date":"2023-06-28T07:15:00","date_gmt":"2023-06-28T14:15:00","guid":{"rendered":"https:\/\/ambiq.com\/blog\/%e9%85%92%e5%ba%97%e5%a6%82%e4%bd%95%e5%88%a9%e7%94%a8%e5%ae%a4%e5%86%85%e8%bf%bd%e8%b8%aa%e6%8a%80%e6%9c%af%e6%94%b9%e5%96%84%e5%ae%a2%e6%88%b7%e6%9c%8d%e5%8a%a1\/"},"modified":"2025-11-18T09:22:06","modified_gmt":"2025-11-18T16:22:06","slug":"how-hotels-are-improving-customer-service-with-indoor-tracking","status":"publish","type":"blog","link":"https:\/\/ambiq.com\/cn\/blog\/how-hotels-are-improving-customer-service-with-indoor-tracking\/","title":{"rendered":"\u9152\u5e97\u5982\u4f55\u5229\u7528\u5ba4\u5185\u8ffd\u8e2a\u6280\u672f\u6539\u5584\u5ba2\u6237\u670d\u52a1"},"content":{"rendered":"
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\"\u9152\u5e97\u5982\u4f55\u5229\u7528\u5ba4\u5185\u8ffd\u8e2a\u6280\u672f\u6539\u5584\u5ba2\u6237\u670d\u52a1\"<\/figure>\n<\/div>\n

Like many industries, the ever-present Internet of Things (IoT) revolutionizes the hospitality landscape, especially for hotels. Smart technology is ready to assist hotel owners and operators with data-driven insights to create more personalized experiences and improve customer satisfaction and brand loyalty. Sensors, apps, beacons, robots, and artificial intelligence voice support are helping hotels create unique customer experiences and stand out from competitors using\u202fadvanced indoor tracking<\/a>.<\/p>\n\n

The\u202fsmart hospitality market<\/a>\u202fis projected to hit\u202f$133.7 billion<\/a>\u00a0by 2031, and hotels that invest in customer experiences will see greater returns. Consumers are highly invested in positive stays; according to an Expedia survey, in\u202f72%<\/a>\u00a0of scenarios, guests will pick a hotel with higher reviews over a well-known brand name or lower price.\u00a0<\/p>\n\n

\u5ba4\u5185\u8ffd\u8e2a\u7cfb\u7edf\u5982\u4f55\u5de5\u4f5c<\/strong> <\/h2>\n\n

\u5ba4\u5185\u5b9a\u4f4d\u7cfb\u7edf (ISP)<\/a>\u53ef\u5229\u7528\u667a\u80fd\u624b\u673a\u3001\u8ddf\u8e2a\u6807\u7b7e\u3001\u53ef\u7a7f\u6234\u8bbe\u5907\u3001\u4f20\u611f\u5668\u7b49\u5e2e\u52a9\u7cbe\u786e\u5b9a\u4f4d\u3002 \u5c04\u9891\u4f20\u611f\u5668\u653e\u7f6e\u5728\u9152\u5e97\u5468\u56f4\uff0c\u5b9e\u65f6\u52a8\u6001\u751f\u6210\u4f4d\u7f6e\u6570\u636e\u3002 <\/p>\n\n

\u4e0d\u540c\u7c7b\u578b\u7684\u5ba4\u5185\u8ddf\u8e2a\u7cfb\u7edf<\/strong> <\/h2>\n\n

\u867d\u7136 \"\u5ba4\u5185\u8ddf\u8e2a \"\u542c\u8d77\u6765\u53ef\u80fd\u7565\u5e26\u4fb5\u72af\u6027\uff0c\u4f46\u5ba4\u5185\u4f4d\u7f6e\u8ddf\u8e2a\u548c\u5b9a\u4f4d\u7cfb\u7edf\u53ea\u662f\u7528\u6765\u8ddf\u8e2a\u5efa\u7b51\u7269\u57fa\u7840\u8bbe\u65bd\u4e2d\u7269\u4f53\u548c\u4eba\u5458\u7684\u79fb\u52a8\u3002 GPS \u5e76\u975e\u603b\u80fd\u7528\u4e8e\u5ba4\u5185\u4f4d\u7f6e\uff0c\u56e0\u6b64\uff0cWi-Fi<\/sup>\u00ae \u6216Bluetooth\u00ae<\/sup>\u7b49\u5176\u4ed6\u5de5\u5177\u66f4\u5e38\u7528\u4e8e\u5ba4\u5185\u8ddf\u8e2a\u3002 <\/p>\n\n

\u65e0\u7ebf\u7f51\u7edc<\/strong><\/h3>\n\n

Wi-Fi-based indoor systems use Wi-Fi to transmit location data with a high level of accuracy. This is often used in\u202fhealthcare<\/a>\u202fand manufacturing settings as it can be expensive to implement and requires multiple Wi-Fi access points.\u00a0<\/p>\n\n

\u84dd\u7259<\/strong><\/h3>\n\n

\u57fa\u4e8e\u84dd\u7259\u7684\u5ba4\u5185\u8ffd\u8e2a\u7cfb\u7edf\u9002\u7528\u4e8e\u8f83\u5c0f\u7684\u533a\u57df\uff0c\u800c\u4e14\u8282\u80fd\u3002 \u5b83\u4eec\u901a\u5e38\u66f4\u5177\u6210\u672c\u6548\u76ca\uff0c\u6613\u4e8e\u5b9e\u65bd\uff0c\u800c\u4e14\u4e0d\u9700\u8981\u592a\u591a\u7ef4\u62a4\uff0c\u56e0\u6b64\u6210\u4e3a\u9152\u5e97\u7684\u70ed\u95e8\u9009\u62e9\u3002 <\/p>\n\n

\u8d85\u5bbd\u5e26 (UWB) \u7cfb\u7edf<\/strong><\/h3>\n\n

UWB \u7cfb\u7edf\u662f\u4e00\u79cd\u72ec\u7279\u7684\u8ddf\u8e2a\u65b9\u5f0f\uff0c\u5b83\u53d1\u5c04\u8109\u51b2\uff0c\u5e76\u8046\u542c\u54cd\u5e94\u7684\u9e23\u53eb\u58f0\u3002 \u7531\u4e8e\u8bfb\u53d6\u5668\u7684\u6570\u91cf\uff0cUWB \u901a\u5e38\u662f\u6700\u6602\u8d35\u7684\u89e3\u51b3\u65b9\u6848\uff0c\u4f46\u5b83\u4e5f\u662f\u6700\u7cbe\u786e\u7684\u3002 \u5bf9\u4e8e\u9700\u8981\u7cbe\u786e\u5ea6\u7684\u751f\u4ea7\u8f66\u95f4\u6216\u4ed3\u5e93\u7b49\u5927\u578b\u7a7a\u95f4\u6765\u8bf4\uff0c\u8fd9\u901a\u5e38\u662f\u6700\u4f73\u89e3\u51b3\u65b9\u6848\u3002 \u4f8b\u5982\uff0cPozyx<\/a>\u627f\u8bfa\u8ddf\u8e2a\u5e93\u5b58\u7684\u7cbe\u786e\u5ea6\u53ef\u8fbe 10 \u5398\u7c73\uff08\u7ea6\u4e3a\u4fe1\u7528\u5361\u957f\u8fb9\u7684\u957f\u5ea6\uff09\u3002 <\/p>\n\n

\u5ba4\u5185\u8ffd\u8e2a\u5982\u4f55\u6539\u5584\u987e\u5ba2\u4f53\u9a8c<\/strong> <\/h2>\n\n

Nowadays, hotel guests can easily move throughout the facility via a host of apps, sensors,\u202fwearables<\/a>, and tags, enjoying the amenities while remaining secure.\u00a0<\/p>\n\n

\u66f4\u4fbf\u6377\u5730\u4f7f\u7528\u4fbf\u5229\u8bbe\u65bd<\/strong><\/h3>\n\n

\u53ef\u7a7f\u6234\u8bbe\u5907\u548c\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u53ef\u8ba9\u5ba2\u4eba\u5728\u51e0\u5206\u949f\u5185\u626b\u63cf\u8fdb\u51fa\u8bbe\u65bd\u3002 \u4f8b\u5982\uff0c\u5728\u6e38\u8f6e\u4e0a\u4f7f\u7528DisneyBand+<\/a>\u6280\u672f\u6765\u5feb\u901f\u626b\u63cf\u8fdb\u51fa\u5ba2\u623f\uff0c\u5e76\u4f7f\u7528\u5e74\u9f84\u9650\u5236\u6765\u9632\u6b62\u513f\u7ae5\u5728\u4e0b\u73ed\u540e\u8fdb\u5165\u591c\u603b\u4f1a\u3002 <\/p>\n\n

\u5feb\u901f\u4fbf\u6377\u7684\u5165\u4f4f\u548c\u9000\u623f\u624b\u7eed<\/strong><\/h3>\n\n

\u6ca1\u6709\u4ec0\u4e48\u6bd4\u5165\u4f4f\u9152\u5e97\u66f4\u8017\u8d39\u65f6\u95f4\u4e86\u3002 \u4e3a\u4e86\u89e3\u51b3\u8fd9\u4e00\u70e6\u607c\uff0cEasygoband<\/a>\u901a\u8fc7\u624b\u956f\u3001\u6212\u6307\u3001\u8d34\u7eb8\u6216\u5361\u7247\u5c06\u5ba2\u4eba\u4e0e\u6574\u4e2a\u9152\u5e97\u8fde\u63a5\u8d77\u6765\uff0c\u5229\u7528\u4f4d\u7f6e\u8ddf\u8e2a\u529f\u80fd\u6253\u5f00\u5ea6\u5047\u6751\u7684\u7279\u5b9a\u533a\u57df\uff0c\u5b9e\u73b0\u5feb\u901f\u5165\u4f4f\u548c\u9000\u623f\u3002 <\/p>\n\n

\u6539\u8fdb\u7684\u7269\u4e1a\u5bfc\u822a<\/strong><\/h3>\n\n

\u5bf9\u4e8e\u62e5\u6709\u5927\u91cf\u8bbe\u65bd\u7684\u5927\u578b\u9152\u5e97\u800c\u8a00\uff0c\u901a\u8fc7\u5ba4\u5185\u4f4d\u7f6e\u8ddf\u8e2a\u53ef\u4ee5\u5b9e\u73b0\u65e0\u7f1d\u5bfc\u822a\u3002Navigine<\/a>\u63d0\u4f9b\u7684\u4ea4\u4e92\u5f0f\u9152\u5e97\u5730\u56fe\u53ef\u8ddf\u8e2a\u5165\u4f4f\u7387\u3001\u521b\u5efa\u4e13\u95e8\u7684\u65c5\u6e38\u8def\u7ebf\u548c\u65c5\u7a0b\uff0c\u5e76\u4e3a\u5ba2\u6237\u63d0\u4f9b\u7279\u5b9a\u7684\u5174\u8da3\u70b9\u3002 <\/p>\n

\n
\"\"<\/figure>\n<\/div>\n

\u63d0\ufffd\ufffd\ufffd\u5b89\u5168\u6027<\/strong><\/h3>\n\n

\u9152\u5e97\u7684\u5b89\u5168\u59cb\u7ec8\u975e\u5e38\u91cd\u8981\uff0cTraknProtect<\/a>\u53ef\u8f7b\u677e\u9650\u5236\u548c\u5141\u8bb8\u8fdb\u5165\u4e13\u95e8\u533a\u57df\u3002 \u4f8b\u5982\uff0c\u518d\u4e5f\u4e0d\u4f1a\u6709\u5ba2\u4eba\u5728\u4f1a\u8bae\u5927\u5385\u91cc\u5f98\u5f8a\uff0c\u6216\u5728\u5de5\u4f5c\u4eba\u5458\u4e13\u7528\u533a\u8ff7\u8def\u3002 \u8fd9\u9879\u6280\u672f\u53ef\u4ee5\u63d0\u9ad8\u5de5\u4f5c\u4eba\u5458\u548c\u5458\u5de5\u7684\u5b89\u5168\u3002 \u4e13\u4e1a\u9886\u57df\u3002 \u4f8b\u5982\uff0c\u518d\u4e5f\u4e0d\u4f1a\u6709\u5ba2\u4eba\u5728\u4f1a\u8bae\u5927\u5385\u91cc\u5f98\u5f8a\uff0c\u6216\u5728\u5de5\u4f5c\u4eba\u5458\u4e13\u7528\u533a\u8ff7\u8def\u3002 \u8fd9\u9879\u6280\u672f\u53ef\u4ee5\u63d0\u9ad8\u5de5\u4f5c\u4eba\u5458\u548c\u5458\u5de5\u7684\u5b89\u5168\u3002 <\/p>\n\n

\u4e2a\u6027\u5316\u4fc3\u9500\u548c\u7279\u522b\u4f18\u60e0<\/strong><\/h3>\n\n

Easygoband<\/a>\u7b49\u53ef\u7a7f\u6234\u8bbe\u5907\u53ef\u4e0e\u652f\u4ed8\u9009\u9879\u548c\u5237\u5361\u7cfb\u7edf\u96c6\u6210\uff0c\u65b9\u4fbf\u5ba2\u4eba\u5728\u6574\u4e2a\u9152\u5e97\u5185\u652f\u4ed8\u5404\u79cd\u8d39\u7528\u3002 \u901a\u8fc7\u5148\u8fdb\u7684\u6570\u636e\uff0c\u9152\u5e97\u53ef\u4ee5\u9002\u65f6\u53d1\u9001\u4fc3\u9500\u548c\u7279\u522b\u4f18\u60e0\u4fe1\u606f\u3002 \u9152\u5e97\u53ef\u4ee5\u8ddf\u8e2a\u987e\u5ba2\u7684\u8d2d\u4e70\u548c\u6d88\u8d39\u4e60\u60ef\uff0c\u5411\u559c\u6b22\u53bb\u4f11\u95f2\u5427\u7684\u5ba2\u4eba\u53d1\u9001\u7c7b\u4f3c\u6b22\u4e50\u65f6\u5149\u7684\u4fc3\u9500\u4fe1\u606f\u3002 \u548c\u6d88\u8d39\u4e60\u60ef\uff0c\u5411\u559c\u7231\u4f11\u95f2\u5427\u7684\u5ba2\u4eba\u53d1\u9001\u7c7b\u4f3c\u6b22\u4e50\u65f6\u5149\u7684\u4fc3\u9500\u4fe1\u606f\u3002 <\/p>\n\n

\u5f00\u62d3\u65b0\u7684\u6536\u5165\u6765\u6e90<\/strong><\/h3>\n\n

Roomdex<\/a>\u7b49\u5e73\u53f0\u5141\u8bb8\u9152\u5e97\u4ee5\u4e2a\u6027\u5316\u65b9\u5f0f\u6253\u5305\u9152\u5e97\u5ba2\u623f\u548c\u529f\u80fd\uff0c\u4e3a\u5ba2\u6237\u521b\u9020\u8ffd\u52a0\u9500\u552e\u548c\u6269\u5c55\u673a\u4f1a\uff0c\u5e76\u4e3a\u9152\u5e97\u521b\u9020\u66f4\u591a\u6536\u5165\u3002 <\/p>\n\n

\u5ba4\u5185\u8ffd\u8e2a\u5982\u4f55\u4e3a\u9152\u5e97\u4e1a\u52a1\u5e26\u6765\u76ca\u5904<\/strong> <\/h2>\n\n

\u5ba4\u5185\u8ffd\u8e2a\u6280\u672f\u4e3a\u9152\u5e97\u63d0\u4f9b\u4e86\u5229\u7528\u6570\u636e\u667a\u80fd\u3001\u7ba1\u7406\u4eba\u7fa4\u548c\u521b\u9020\u66f4\u52a0\u4e2a\u6027\u5316\u4f53\u9a8c\u7684\u673a\u4f1a\u3002 <\/p>\n\n

\u9ad8\u7ea7\u5ba2\u6237\u6d1e\u5bdf<\/strong><\/h3>\n\n

\u4f8b\u5982\uff0cPointr<\/a>\u53ef\u63d0\u4f9b\u5f3a\u5927\u7684\u5206\u6790\u529f\u80fd\uff0c\u5e76\u7ed8\u5236\u8bbf\u5ba2\u65c5\u7a0b\u5730\u56fe\u3002 \u5b83\u53ef\u4ee5\u5e2e\u52a9\u9152\u5e97\u786e\u5b9a\u54ea\u5bb6\u9910\u5385\u662f\u6700\u5e38\u5149\u987e\u7684\uff0c\u6216\u8005\u5c06\u4e00\u4e2a\u5bb6\u5ead\u5728\u9152\u5e97\u4ece\u65e9\u9910\u5230\u5c31\u5bdd\u7684\u5178\u578b\u4e00\u5929\u8fdb\u884c\u53ef\u89c6\u5316\u3002 <\/p>\n\n

\u66f4\u8f7b\u677e\u5730\u7ba1\u7406\u573a\u9986\u5185\u7684\u4eba\u7fa4<\/strong><\/h3>\n\n

\u968f\u7740 COVID \u4e4b\u540e\u73b0\u573a\u6d3b\u52a8\u7684\u91cd\u65b0\u6d41\u884c\uff0c\u4eba\u7fa4\u7ba1\u7406\u5bf9\u4e8e\u5b89\u5168\u548c\u5b89\u4fdd\u81f3\u5173\u91cd\u8981\u3002 CrowdConnect<\/a>\u7b49\u6280\u672f\u53ef\u5bf9\u6574\u4e2a\u573a\u9986\u7684\u51fa\u52e4\u60c5\u51b5\u8fdb\u884c\u8ddf\u8e2a\uff0c\u4ece\u800c\u63d0\u9ad8\u5b89\u5168\u6027\u3002 <\/p>\n\n

\u6539\u5584\u4e2a\u6027\u5316\u5ba2\u6237\u4f53\u9a8c<\/strong><\/h3>\n\n

\u901a\u8fc7\u4e2a\u6027\u5316\u7684\u7528\u6237\u63a8\u8350\u548c\u4fc3\u9500\u6d3b\u52a8\uff0c\u9152\u5e97\u53ef\u4ee5\u521b\u9020\u66f4\u591a\u6536\u5165\u3002 \u4f8b\u5982\uff0c\u5982\u679c\u4e00\u5bb6\u9152\u5e97\u53d1\u73b0\u4e86\u5ba2\u4eba\u9009\u62e9\u5f02\u5730\u7528\u9910\u4f53\u9a8c\u7684\u6a21\u5f0f\uff0c\u5c31\u53ef\u4ee5\u4e0e\u5f53\u5730\u9884\u8ba2\u673a\u6784\u5408\u4f5c\uff0c\u5c06\u6298\u6263\u6216\u4fc3\u9500\u4f5c\u4e3a\u7279\u522b\u4f18\u60e0\u7684\u4e00\u90e8\u5206\uff0c\u8ba9\u5ba2\u4eba\u4f4f\u5f97\u66f4\u6109\u5feb\uff0c\u4ece\u800c\u8fdb\u4e00\u6b65\u63d0\u9ad8\u5fe0\u8bda\u5ea6\u3002 <\/p>\n\n

\u5982\u4f55\u6311\u9009\u5408\u9002\u7684\u5ba4\u5185\u8ffd\u8e2a\u7cfb\u7edf<\/strong> <\/h2>\n\n

\u9009\u62e9\u5408\u9002\u7684\u5ba4\u5185\u8ffd\u8e2a\u6280\u672f\u5728\u5f88\u5927\u7a0b\u5ea6\u4e0a\u53d6\u51b3\u4e8e\u4f01\u4e1a\u5bf9\u7cbe\u786e\u5ea6\u3001\u6210\u672c\u548c\u7ef4\u62a4\u7684\u9700\u6c42\u3002 \u6210\u672c\u901a\u5e38\u5f52\u7ed3\u4e3a\u5b89\u88c5\u3001\u6807\u7b7e\u8bbe\u5907\u548c\u63a5\u5165\u70b9\uff0c\u9152\u5e97\u5e94\u786e\u5b9a\u5176\u6240\u9700\u7684\u7cbe\u786e\u5ea6\u3002 \u4f8b\u5982\uff0c\u9152\u5e97\u53ef\u80fd\u4e0d\u9700\u8981\u7cbe\u786e\u7684\u4f4d\u7f6e\u6570\u636e\u6765\u786e\u5b9a\u987e\u5ba2\u7761\u5728\u5e8a\u7684\u54ea\u4e00\u8fb9\uff0c\u4f46\u5b83\u53ef\u80fd\u9700\u8981\u77e5\u9053\u987e\u5ba2\u5728\u623f\u95f4\u91cc\u5f85\u4e86\u591a\u957f\u65f6\u95f4\u4ee5\u53ca\u591a\u4e45\u6765\u4e00\u6b21\u3002 \u9762\u79ef\u8d8a\u5927\uff0c\u6240\u9700\u7684\u6301\u7eed\u7ef4\u62a4\u8d39\u7528\u4e5f\u5c31\u8d8a\u9ad8\u3002 <\/p>\n

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\"\"<\/figure>\n<\/div>\n

Ambiq \u5982\u4f55\u505a\u51fa\u8d21\u732e<\/strong> <\/h2>\n\n

\u9152\u5e97\u4f01\u4e1a\u5e94\u505a\u597d\u51c6\u5907\uff0c\u5229\u7528\u5ba4\u5185\u8ffd\u8e2a\u7cfb\u7edf\u7b49\u521b\u65b0\u6280\u672f\uff0c\u83b7\u53d6\u6709\u7528\u7684\u884c\u4e3a\u6d1e\u5bdf\u548c\u504f\u597d\uff0c\u63d0\u51fa\u5efa\u8bae\uff0c\u5956\u52b1\u5fe0\u8bda\u5ea6\uff0c\u5e76\u6316\u6398\u65b0\u7684\u6536\u5165\u6765\u6e90\u3002Ambiq\u00ae<\/sup>\u83b7\u5f97\u4e13\u5229\u7684\u9608\u503c\u4e0b\u529f\u7387\u4f18\u5316\u6280\u672f<\/a>(SPOT\u00ae<\/sup>) \u5e73\u53f0\u4e3a\u5b9a\u4f4d\u8ddf\u8e2a\u670d\u52a1\u4e2d\u4f7f\u7528\u7684\u8fb9\u7f18\u8bbe\u5907\u63d0\u4f9b\u52a8\u529b\uff0c\u786e\u4fdd\u53ea\u9700\u5c11\u91cf\u7ef4\u62a4\u5373\u53ef\u83b7\u5f97\u6700\u4f73\u6027\u80fd\uff0c\u4f7f\u8ddf\u8e2a\u6280\u672f\u5728\u9152\u5e97\u4e1a\u6210\u4e3a\u73b0\u5b9e\u3002 <\/p>\n","protected":false},"excerpt":{"rendered":"

Like many industries, the ever-present Internet of Things (IoT) revolutionizes<\/p>\n","protected":false},"author":27,"featured_media":16919,"template":"","blog-category":[3581,3582],"blog-tag":[3500,3472,3473,3461],"class_list":["post-21490","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog-category-3581","blog-category-3582","blog-tag-3500","blog-tag-3472","blog-tag-3473","blog-tag-3461"],"acf":[],"_links":{"self":[{"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/blog\/21490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/users\/27"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/media\/16919"}],"wp:attachment":[{"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/media?parent=21490"}],"wp:term":[{"taxonomy":"blog-category","embeddable":true,"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/blog-category?post=21490"},{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/ambiq.com\/cn\/wp-json\/wp\/v2\/blog-tag?post=21490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}